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Orange Belgium: contract with Salesforce

(CercleFinance.com) - Orange Belgium and Orange Polska have signed a partnership with Salesforce, the world leader in CRM, and Vlocity, a leading cloud services company, it was reported on Wednesday.


Under its terms, Salesforce and Vlocity will help the operator gain agility and reduce time-to-market by taking advantage of cloud-based solutions via Orange's digital and assisted channels.

Thanks to this partnership with Salesforce and Vlocity, Orange can continue to enhance the quality of its customer experience by offering a high-quality omnichannel experience to its customers. In addition, Orange's sales teams and distribution partners will be able to market new and innovative products and services more intelligently, which will enable them to serve customers even better.


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