Meta: Commission calls for compliance with EU rules

(CercleFinance.com) - The Commission and consumer protection authorities are urging WhatsApp to keep consumers better informed about its data policies and updates to its terms of service.


Today, the Consumer Protection Cooperation Network (CPC) and the European Commission sent a further letter to WhatsApp urging the company to act to address remaining concerns about its updated terms of service and privacy policy and to clearly inform consumers about their business model.

Didier Reynders, Commissioner for Justice, said that WhatsApp must ensure that users understand what they are agreeing to and how their personal data is being used for commercial purposes, in particular to offer services to commercial partners. I reiterate that I expect WhatsApp to fully respect EU rules, which protect consumers and their fundamental rights.

WhatsApp now has one month to demonstrate to consumer protection authorities that its practices comply with EU consumer law.


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