Atos: partnership with NICE inContact
(CercleFinance.com) - Atos announces a partnership in which it will make NICE inContact CXone a preferred solution for call centers "as a Service," which will be delivered to the group's current and future clients - about one hundred thousand agents worldwide.
Atos says that the CXone solution will be integrated in Circuit and sold by Atos under the name "Cloud Contact Center - powered by CXone," to deliver one unified, digital-first omnichannel cloud customer experience platform.
This platform complements the "OpenScape Contact Center" solution, which Atos will continue to offer "on site" or hosted. The new partnership takes effect immediately on a global scale.
Copyright (c) 2019 CercleFinance.com. All rights reserved.
Atos says that the CXone solution will be integrated in Circuit and sold by Atos under the name "Cloud Contact Center - powered by CXone," to deliver one unified, digital-first omnichannel cloud customer experience platform.
This platform complements the "OpenScape Contact Center" solution, which Atos will continue to offer "on site" or hosted. The new partnership takes effect immediately on a global scale.
Copyright (c) 2019 CercleFinance.com. All rights reserved.